Communication and Marks

Topics: Human communication, Communication, Critical thinking Pages: 15 (1941 words) Published: April 27, 2014
The process of social construction of reality involves the following: Choose one answer.
a. Human routinizations, significations, and institutions.
b. Human typifications, significations, and institutions.
x
c. Human significations, routinizations, and institutions.
d. Human routinizations, typifications, and institutions.
Question
2
Marks: 1
Tactics are the concrete actions that are taken to implement a strategy.
Answer:
xTrue
False

Question
3
Marks: 1
Expert power is
Choose one answer.
a. Influence based on the target_s belief that the power holder possesses supe x
b. Influence based on the potential use of informational resources, including ra c. Influence based on the target_s identification with, attraction to, or respect d. The capacity to threaten and punish those who do not comply with requests Question

4
Marks: 1
The flattening of hierarchies and pressure for companies to improve productivity to remain competitive have made interpersonal
relationships and the ability to maintain them more crucial than ever in the modern business world.
Answer:
xTrue
False
Question
5
Marks: 1
Berger and Luckmann argued that all knowledge, including the most

basic, taken-for-granted common sense knowledge of everyday reality, is derived from and maintained by social interactions. Answer:
xTrue
False
Question
6
Marks: 1
The distinction between leadership and management is that leaders coordinate and organize activities while managers influence people. Answer:
True
xFalse
Question
7
Marks: 1
According to Rosabeth Moss Kanter, the work of a manager has changed from a focus on communication to an emphasis on planning, organizing, and coordinating.
Answer:
xTrue
False
Question
8
Marks: 1
According to Kotter, the functions of management are to produce order and consistency through all of the following, EXCEPT:
Choose one answer.
x
a. Planning and budgeting
b. Establishing direction
c. Organizing and staffing
d. Controlling and problem solving
Question
9
Marks: 1
A strategic approach to communication has become of greater
importance in recent years for all of the following reasons, EXCEPT: Choose one answer.
a. Better educated management personnel.
b. Evolution of our understanding of the process of communication.

x

c. Changes in the workplace due to globalization and increased competition d. A greater appreciation for the centrality of communication in terms of its rol

Question
10
Marks: 1
Reward power is
Choose one answer.
a. The capability of controlling the distribution of rewards given or offered the t x
b. Influence based on the target_s identification with, attraction to, or respect c. Authority that derives from the power holder_s legitimate right to require an d. The capacity to threaten and punish those who do not comply with requests Question

11
Marks: 1
Because of its focus on relationships and ethics, the best model of communication for the modern workplace is
Choose one answer.
a. communication as transactional process
x
b. communication as information transfer
c. communication as dialogic process
d. communication as strategic control
Question
12
Marks: 1
Challenges to our ability to make ethical and logical decisions when faced with a persuasive situation include all of the following, EXCEPT: Choose one answer.
a. Our self-awareness
b. Our perceptual mindsets
x
c. Confirmation bias
d. Our thinking style
Question
13
Marks: 1
Making inferential errors is a tendency to distort information that contradicts our currently held beliefs and attitudes.
Answer:
True
xFalse

Question
14
Marks: 1
The primary weakness of the communication as transactional process model is the assumption of the possibility of reaching shared meaning. Answer:
xTrue
False
Question
15
Marks: 1
Sources of inferential errors include all of the following, EXCEPT: Choose one answer.
x
a. A faulty information base or misinformation
b....
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